Privacy Frequently Asked Questions

Questions About This Website

Q: Will my privacy policy be written by a lawyer?

No, it will not. It will be automatically generated based on the information you provide to us. Please seek professional legal advice, if that is what you require.

Q: How does your privacy policy generator work?

Our generator will walk you through a five-step process in order to customize your policy. It will ask you specific questions, which you can check off if they apply to your website. At the end, you’ll be able to set up an email address and password to login and access your customized privacy policy.

Q: Why do I need to provide my email address?

We ask you to set up an email address and password so you can securely access your customized privacy policy anytime on our website.

Q: What formats is my privacy policy provided in?

Once you’ve completed the five-step process, you’ll be provided with login information to view your customized privacy policy. It will be provided in HTML code, plain text and with instructions included for embedding it on your website. We’ll also host a copy for you so you can link to it. 

Q: I didn’t receive an email after using the policy generator...

When you’re using our privacy policy generator, make sure to double-check the spelling of your email address so you receive your login information. If you still don’t see an email from us, check your email spam folder, since sometimes our emails are incorrectly flagged as spam. If you still haven’t received an email, you can contact us.


Questions About Payments

Q: What Does A Privacy Policy Cost?

Our privacy policy generator is 100% free for non-commercial websites. We do ask that you leave a credit link at the bottom of your policy in exchange for our free service.

For websites that are owned by businesses, or any websites that have products or services for sale, display advertising, or include affiliate links, there is a modest fee for the service. For commercial and for-profit websites, privacy policies are subject to a one-time $19.95 fee.

Q: Is this website secure?

Yes, our site is secured using a 128 bit SSL Certificate from Symantec-owned GeoTrust Inc. SSL stands for Secure Sockets Layer, which is a protocol for enabling data encryption and confirming the owner of a website. It’s the same technology used to protect your information when doing online banking or shopping – any website where you need to enter sensitive data online.

You can check to see if a site encrypts your data with an SSL certificate by looking at the address bar of your browser. The address should begin with “https://”, instead of just “http://” (the “s” stands for “secure”). It will also display a closed padlock icon to the left of the address. You’ll notice these features once you begin the checkout process on our website, indicating that your data is being protected by encryption.

Q: What forms of payment do you accept?

We accept payment via Paypal, or major debit or credit card processed via Stripe is one of the largest and most reputable credit card processing companies, and is used by Shopify, Pinterest, SalesForce, Indiegogo, Udacity, and many other businesses around the world. Whether you choose to checkout using Paypal or Stripe, you can rest assured your private data will stay safe and secure. We never have access to your credit card details at any time.

Q: Do You Have A Money-Back Guarantee?

If you are not delighted with your commercial privacy policy, please contact us within 30 days to request a full refund.

Questions About Privacy Policies

Q: Where is this website’s privacy policy?

Our own privacy policies are all included on our Terms of Service page.

Q: What is a privacy policy?

A privacy policy is a document on a website that discloses what information the website gathers about its visitors; how it gathers, stores, manages, and protects that information; and how it uses the information. The purpose of a privacy policy is to inform customers or clients and protect their privacy.

Q: Do I need a privacy policy?

Privacy policies are required or strongly recommended by law in many legal jurisdictions for any website that gathers information about their visitors. This includes not just commercial websites, but any website that tracks visitors for website analytics, collects names and email addresses for a newsletter, display advertising, or gathers any other information about their visitors in any way.

Many third-party services you may use for your website require you to post a privacy policy on your site, including Google Adsense, Amazon Associates, and many other advertising networks and affiliate sites.

Q: Does my country have a law requiring a privacy policy?

Many countries have some form of legislation regarding consumer privacy, which you must adhere to if you do business in that country or collect any information from residents of that country.

In the United States, there are laws that govern privacy policies in specific circumstances, such as websites that target children under 13, or deal with financial activities or health care services. In addition, several states have their own laws regarding privacy policies. Websites are also open to be sued via class action lawsuits for violating their own privacy policies. While a privacy policy is not explicitly required by law, the FTC prohibits deceptive practices and encourages websites to post privacy policies. You can find out more information from the U.S. Small Business Administration website.

Canada has a number of privacy laws, including the Privacy Act, and the Personal Information Protection and Electronic Documents Act (PIPEDA). Each province also has its own specific laws governing privacy and the collection of information. The Office of the Privacy Commissioner of Canada maintains a fact sheet on privacy legislation on their website.

In the European Union, the Data Protection Directive states that personal data can only be gathered under strict conditions, and must be protected from misuse. Specific laws vary widely across countries. Having a misleading privacy policy, or no policy at all, can result in a fine. More information is available on the European Commission’s website.

Q: Why can’t I just use a free sample privacy policy?

A privacy policy must accurately disclose your own specific policies regarding the gathering of your visitors’ information. A sample privacy policy won’t have all the details specific to your website, and maybe no better than having no policy at all.


Q: What are the risks of not having a privacy policy?

The specific consequences will depend on the law in your legal jurisdiction. If you don’t have a privacy policy, or violate your own privacy policy, you could be opening yourself up to civil lawsuits or even criminal prosecution in extreme cases.

Q: What should be included in a privacy policy?

A privacy policy should disclose:

* Exactly what information you gather from your website visitors
* How you gather information from visitors
* Exactly what the information is used for
* How the information is stored and protected
* Who can access that information (including third-party tools such as analytics software or email newsletter services)
* How you’ll notify visitors of updates to your privacy policy

Q: How do I obtain a privacy policy?

Our agreements can be customized for your website using our simple 5-step tool.

Q: You Didn't Answer My Question!

Please contact us for anything else.